Skillsource remains a trusted partner in helping Tirlán maintain resilient operations today — and build the technical foundation for tomorrow. 

Client Overview

Tirlán is one of Ireland’s largest modern agrifood businesses. Operating across processing, R&D, and logistics functions, Tirlán manages complex IT, OT and infrastructure environments across multiple production sites and company locations, including retail sites. With a broad and distributed technology landscape, the organisation requires reliable, specialist technical support to maintain operational continuity and enable ongoing transformation initiatives. 

Skillsource has partnered with Tirlán since 2021, providing highquality independent contractors across IT support, infrastructure, and OT solution design, helping their teams stay responsive, resilient and ready to scale. 

Engagement Summary 

Across a multiyear partnership, Skillsource has supplied a series of specialist contractors to support critical IT and OT functions within Tirlán. These roles have enabled the business to meet daytoday operational needs, progress key projects and maintain strong service levels across corporate and production environments. 

Below is an overview of the key contractor engagements delivered. 

1. OnSite IT Support – Corporate HQ, Kilkenny 

Skillsource provides longterm, embedded IT Support Contractors based onsite at Tirlán’s HQ. 

Scope of Work 

• Enduser support across all departments and senior leadership 

• Management of meeting-room AV and video collaboration systems 

• Remote support for distributed teams across Ireland 

• Firstline issue resolution and escalation 

• Providing contingency cover during busy periods or staff shortages 

Impact 

• Consistent, reliable support for a highvolume corporate environment 
• Rapid issue resolution for Csuite and missioncritical users 
• Continuity of service for more than three years 
• Flexible cover during leave, projects and peak demand 

2. Fractional IT/OT Solution Architect 

Tirlán’s production and R&D environments require deep, specialist knowledge to bridge IT and OT technologies. Skillsource supplies a fractional contractor with expertise across infrastructure, security and operational technology. 

Scope of Work 

• Architecture oversight for productionsite IT/OT environments 
• Infrastructure, network and security improvements 
• OTaware solution design for plant operations 
• Standardising architecture patterns across multiple sites 

Impact 

• Strengthened governance of IT/OT systems 

• Improved security posture and alignment with best practice 

• A scalable architecture framework now being rolled out to additional sites 

• Access to senior expertise without the cost of a fulltime hire 

3. IT Infrastructure Engineer – Production Environment 

To bolster Tirlán’s onsite IT capability at a major production facility, Skillsource placed an experienced Infrastructure Engineer with a strong background in manufacturing environments. 

Scope of Work 

• Handson support across servers, networks and productioncritical systems 

• Collaboration with OT engineers and plant operations teams 

• Incident response and preventative maintenance 

Impact 

• Increased resilience for production systems 

• Faster engineering response times 

• Integration of IT best practice into plant operations 

4. National Domain Migration Project – Field Engineering Team 

Skillsource mobilised a shortterm specialist team to support Tirlán’s largescale domain change initiative across Ireland. 

Team Deployed 

• 5 Field Engineers 

• 1 Project Manager 

Scope of Work 

• Migration of 1,500 devices across 50+ sites 

• Onsite execution and verification 

• Coordinating with local site contacts 

• Providing postmigration support to ensure stability 

Impact 

• Successful delivery of a complex, timesensitive national rollout 

• Zero disruption to production and business activities 

• A model now available for repeatable infrastructure modernisation projects 

Why Skillsource? 

Skillsource provides dependable, specialist IT & Technical Contractors who fit seamlessly into complex environments. 

Our Value to Tirlán 

• Rapid access to hardtofind IT/OT talent 

• A contractorfirst model that scales with operational needs 

• Longterm continuity with the flexibility to ramp up support when required 

• Vetting, onboarding, compliance and contractor management handled endtoend 

• The ability to deliver both individual specialists and full project teams 

Summary 

Tirlán continues to benefit from a flexible, expert contractor model that supports core IT operations, strengthens OT environments, accelerates delivery and provides access to highvalue technical capability without long-term commitment. 

Skillsource remains a trusted partner in helping Tirlán maintain resilient operations today — and build the technical foundation for tomorrow. 

Would you like to read another Case Study?